Will changes made to a service in Admin update that service on all contracts?
Question
When making changes to services in admin, what alterations will be reflected on the existing contracts?
Answer
When you make a change to a service in Admin:
- Service name or Description: will change the service name and description in all contracts that include the service.
- Unit Price and Billing Codes: will not change those values in the contracts.You will need to update the individual agreements manually.
- Vendor and Unit Cost: when you click Save, a popup window will appear which allows you to separately apply the change to non-posted services and posted services within existing contracts as of an effective date
This information only applies to databases without Multi-Currency. There may be additional logic behind those contracts that can prevent specific edits.
