Microsoft Integrations

This section contains Autotask knowledge base and troubleshooting articles about the MS Active Directory, MS Exchange, and MS Outlook integrations.

Active Directory

Troubleshooting guide for Microsoft Azure Active Directory sync failures

Exchange

How to Troubleshoot MS Exchange Extension Sync Issues

How to Configure Public Folder Access for Office 365

I received a synchronization error email

Error: "The operation has timed out"

Outlook

Why is the Outlook Extension toolbar not showing up in Outlook after downloading and installing Autotask?

Authentication Error When Configuring Microsoft Outlook Extension